Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-foundation-repair.storysurge.net (hereafter referred to as “Commercial Foundation Repair” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care and in strict adherence to applicable privacy laws and regulations. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal information we receive from our users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this privacy policy does not extend to third-party platforms, websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy becomes effective whenever you engage in the following activities:

  • Creating an account on our website and using our applications as an authorized user.
  • Visiting or interacting with our websites linked to this Privacy Policy.
  • Subscribing to our newsletters, emails, or other communications.
  • Making purchases through our e-commerce platform.
  • Providing feedback, reviews, or participating in surveys.

Personal Data Collection

We collect various categories of personal data, including:

Account and User Information:

  • Name and username
  • Contact details (email, phone number)
  • Address
  • Date of birth

Payment and Financial Details:

  • Payment card information (card type, number, expiration date)
  • Bank account details
  • Transaction history
  • Billing address

Purchase and Order Information:

  • Product or service purchases
  • Order numbers
  • Purchase frequency
  • Items in cart/wishlist

Mobile Device Identifiers:

  • Unique device identifiers (UDID or similar)
  • Device type, model, and operating system
  • Location data from mobile devices

Location Data:

  • GPS coordinates
  • Location-based services preferences

Feedback and Communication:

  • Comments, suggestions, and reviews you provide
  • Responses to surveys or feedback forms

Social Media Information:

  • User profiles and content shared on social media platforms (if linked to your account)

Product Interaction Data:

  • Product views, clicks, and interactions
  • Search queries
  • Referral sources

We collect this data through multiple channels:

  • Direct user input when creating an account or making a purchase.
  • Automated technologies used on our website and applications.
  • Third-party providers who offer services to us, subject to their privacy agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for several purposes:

Strictly Necessary Cookies:

These are essential for the functioning of our website and apps, ensuring basic features like secure login and account management.

Preference Cookies:

They allow us to remember your preferences, such as language settings, and provide personalized content.

Analytics Cookies:

Used to gather user behavior data, including page views, unique visitors, and performance metrics, for the purpose of improving our services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by law. After fulfilling these purposes, we securely delete or anonymize the data. Here’s an overview of our retention periods:

  • Account information: As long as your account remains active.
  • Purchase history: Typically 7 years for record-keeping and tax purposes.
  • Financial records: Up to 5 years after the conclusion of a financial transaction.
  • Location data: Until you delete it, or as required by law.
  • Feedback and communications: 2 years from the last interaction.

Data Security

We implement robust security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure the highest level of protection.

Children’s Privacy

Commercial Foundation Repair does not knowingly collect personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Request for the deletion of your personal data, under certain circumstances.
  • Restriction: Limitation on processing your personal data in specific situations.
  • Data Portability: The right to receive your personal data in a structured, commonly used format.
  • Object: Right to object to the processing of your data based on legitimate interests.

To exercise these rights, please contact us using the details provided below.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your data with:

  • Service providers who perform functions on our behalf, such as payment processors, hosting providers, or analytics companies.
  • Business partners involved in joint ventures or product promotions.
  • Law enforcement agencies or authorities when required by law.
  • In the event of a merger, acquisition, or asset sale to ensure continuity of service.

Changes to Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or through other appropriate communication channels.

Contact Us

If you have questions about this Privacy Policy, your personal data, or our data practices, please contact us at:

  • Email: privacy@commercialfoundationrepair.com
  • Phone: +1 (123) 456-7890
  • Mail: Commercial Foundation Repair, Privacy Team, 1234 Street Name, City, State, ZIP Code

We appreciate your trust in us. By using our services, you acknowledge the collection and use of information as described in this Privacy Policy.